Privacy Policy

Last updated: August 17th, 2026

Golden Grove Homebuyers ("Golden Grove," "we," "us," or "our") respects your privacy. This policy explains what information we collect through goldengrovehomebuyers.com (the "Site") and when you contact us, how we use it, who we share it with, and the choices you have.

By using the Site or submitting your information to us, you agree to this policy. If you don't agree, please don't use the Site.

Information we collect

Information you give us

When you fill out a form, call, text, or email us, we may collect:

• Your name, phone number, and email address
• The address of the property you're asking about
• Details about the property, such as its condition, occupancy, and type
• Your reason for selling and your preferred timeline
• Anything else you choose to tell us in a message or conversation

Information collected automatically

When you visit the Site, we and our service providers may automatically collect:

• IP address, browser type, device type, and operating system
• Pages viewed, time on page, and how you arrived at the Site
• Advertising identifiers such as Google click identifiers (gclid) and campaign parameters (UTM tags)
• Cookies and similar technologies

Consent records

When you submit a form, we record the date and time of submission, the page you submitted from, the exact consent language displayed to you, and your device information. We keep this record to document that you agreed to be contacted.

Call recording

We may record phone calls for quality, training, and record-keeping. California law requires all parties to consent to recording, so you will be notified at the start of any recorded call. If you'd rather not be recorded, tell us and we'll turn the recording off or continue by text or email.

How we use your information

• To evaluate your property and prepare an offer
• To contact you by phone, text, or email about your property and your inquiry
• To research public records and property data relating to the property address you give us
• To open and complete a transaction if you accept an offer
• To measure and improve our advertising, including reporting conversions to advertising platforms
• To maintain records, prevent fraud, and comply with legal obligations

Text messaging

If you provide your phone number and check the consent box, you agree to receive calls and text messages from us, including messages sent using automated technology, about your property and your inquiry. Consent is not a condition of any purchase or of receiving an offer.

Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. Opting out of texts does not opt you out of phone calls or email — ask us directly if you want us to stop contacting you altogether.

Who we share information with

We share your information only as described here:

• Service providers. Companies that operate our systems on our behalf — our customer relationship management platform, phone and messaging providers, website hosting, email delivery, and analytics. They may only use your information to provide services to us.
• Transaction parties. If you enter into a purchase agreement with us, we share information necessary to close the transaction with title companies, escrow companies, transaction coordinators, notaries, and lenders.
• Assignees and co-buyers. We buy property as a principal and may assign our interest in a purchase agreement to another buyer before closing. If we do, we share the property information and transaction documents necessary for that buyer to complete the purchase.
• Advertising platforms. We share conversion events with advertising platforms such as Google to measure ad performance. Where this involves personal information, it is transmitted in hashed form and used for measurement and audience purposes.
• Professional advisors. Our attorneys, accountants, and insurers, as needed.
• Legal requirements. When required by law, subpoena, or court order, or to protect our rights, safety, or property.
• Business transfers. In connection with a merger, acquisition, or sale of our business or assets.

We do not sell your personal information to data brokers, lead aggregators, or other companies for their own marketing purposes.

Cookies and advertising

We use cookies and similar technologies to operate the Site, understand how it's used, and measure our advertising. We may use Google Analytics and Google Ads conversion tracking, which set their own cookies and may collect information about your visit.

Most browsers let you refuse or delete cookies through their settings. Blocking cookies may affect how parts of the Site work. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout and manage Google ad personalization at myadcenter.google.com.

We honor Global Privacy Control (GPC) signals where required by law.

California residents

If you are a California resident, you may have the right to:

• Know what personal information we've collected about you, where it came from, why we collected it, and who we shared it with
• Delete personal information we hold about you, subject to legal exceptions
• Correct inaccurate personal information
• Opt out of the sale or sharing of personal information for cross-context behavioral advertising
• Not be discriminated against for exercising any of these rights

To make a request, email hello@goldengrovehomebuyers.com or call (949) 882-1110. We'll verify your identity before responding, usually by confirming information you've already given us. An authorized agent may submit a request on your behalf with written proof of authorization.

Note that we may need to keep certain records to comply with law, complete a transaction you asked for, or document consent.

How long we keep your information

We keep your information for as long as needed to respond to your inquiry, complete any transaction, and meet our legal and record-keeping obligations. Consent records and transaction documents are kept longer than general inquiry records, because we're required to be able to produce them.

Security

We use reasonable administrative and technical safeguards to protect your information, including access controls and encrypted connections. No method of transmission or storage is completely secure, and we can't guarantee absolute security.

Children

The Site is not directed to anyone under 18, and we don't knowingly collect information from children. If you believe a child has given us information, contact us and we'll delete it.

Third-party links

The Site may link to other websites we don't control. This policy doesn't apply to them, and we're not responsible for their practices.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top will change when we do. If the changes are significant, we'll take reasonable steps to notify you.

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